At byd99, the privacy and security of your personal data are not an afterthought — they are foundational to how we operate. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and what rights you have over your own data.
Every connection to byd99 is protected by 256-bit SSL/TLS encryption. Your personal data, financial details, and account credentials are never transmitted in plain text.
Member data is stored on access-controlled servers with role-based permissions. Our infrastructure undergoes regular third-party security audits and penetration testing.
byd99 does not sell, rent, or commercially trade your personal information to any unaffiliated third party. Your data is used exclusively to deliver, secure, and improve our services.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a data request to our support team and we will respond within 30 days.
byd99 uses cookies solely for session management, fraud prevention, and platform performance analytics. We do not use third-party advertising cookies or behavioural tracking networks.
Our data practices are aligned with internationally recognised privacy standards. KYC documentation is retained only for as long as required by our licensing obligations, then securely deleted.
byd99 ("we", "us", "our") operates the online betting and casino platform accessible at https://byd99.pro (the "Platform"). This Privacy Policy describes how byd99 collects, processes, stores, shares, and protects personal data relating to individuals who visit, register on, or otherwise interact with the Platform ("you", "your", "Member").
This Policy applies to all personal data processed by byd99 in connection with the Platform, including data collected through the website, mobile browser, live chat system, email communications, and any other channel through which you interact with byd99. It does not apply to third-party websites or services that may be linked to or from the Platform.
By registering a byd99 account or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood its terms. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to close your account.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
byd99 collects the minimum Personal Data necessary to deliver a safe, compliant, and high-quality betting and gaming experience. The categories of data we collect are set out below.
When you create a byd99 account, we collect your full legal name, date of birth, residential address in Indonesia, email address, and an Indonesian mobile phone number. This data is required to open and maintain your account and to satisfy our KYC obligations.
To verify your identity, we may request copies of your Indonesian National Identity Card (KTP) or passport, a recent proof of address (utility bill or bank statement issued within 90 days), proof of ownership of your payment method, and a selfie photograph. These documents are classified as Sensitive Data and are handled with additional security controls.
byd99 records all deposits, withdrawals, and wagers associated with your account. This includes the payment method used (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), transaction amounts in Indonesian Rupiah (IDR), timestamps, and reference numbers. We do not store full bank account credentials on our servers — payment processing is handled by licensed third-party processors.
We collect detailed records of your betting and gaming activity on the Platform, including markets selected, bet amounts, game sessions, session durations, togel (Indonesia's traditional numbers lottery) selections, and outcomes. This data is used for account management, dispute resolution, and responsible gaming monitoring.
We automatically collect technical information when you access the Platform, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration. This data is used for security, fraud prevention, and platform performance optimisation.
When you contact our support team via live chat, email, or WhatsApp, we retain a record of that communication — including the content of messages, timestamps, and the support agent's responses. This data is used for quality assurance, dispute resolution, and to maintain a service history for your account.
If you use our responsible gaming tools — such as deposit limits, cool-off periods, session time reminders, or self-exclusion — we record the settings you apply and any changes you make to them. This data is used exclusively to enforce the restrictions you have requested and to monitor compliance with our responsible gaming obligations.
| Data Category | Examples | Retention Period |
|---|---|---|
| Registration Data | Name, email, phone, date of birth, address | Duration of membership + 5 years post-closure |
| KYC / Identity Documents | KTP copy, passport scan, selfie, proof of address | Duration of membership + 5 years post-closure |
| Financial & Transaction Data | Deposit/withdrawal records, payment method references | 7 years from transaction date (AML compliance) |
| Betting & Gaming Activity | Bet history, game sessions, togel selections | Duration of membership + 3 years post-closure |
| Device & Technical Data | IP address, browser type, session logs | 13 months from collection |
| Communications Data | Live chat transcripts, email correspondence | 3 years from last interaction |
| Responsible Gaming Data | Deposit limit settings, self-exclusion records | Duration of exclusion + 7 years |
byd99 collects Personal Data through the following means:
byd99 processes your Personal Data on one or more of the following legal bases:
byd99 uses your Personal Data for the following purposes:
To create and maintain your byd99 account, authenticate your identity at login, process your deposits and withdrawals in Indonesian Rupiah (IDR), and deliver the full range of betting and gaming services — including sportsbook (BRI Liga 1, EPL, Champions League), live casino, slot gacor titles, togel, and esports markets — available through the Platform.
To conduct KYC verification, satisfy anti-money-laundering obligations, screen Members against applicable sanctions lists, and fulfil any other regulatory or licensing requirements imposed on byd99.
To detect, investigate, and prevent unauthorised access, multi-accounting, bonus abuse, money laundering, payment fraud, and any other activity that poses a risk to the integrity of the Platform or to the safety of our Members. Device data and IP addresses are analysed as part of our real-time fraud detection system.
To enforce deposit limits, session time reminders, cool-off periods, and self-exclusion settings that you have applied to your account. We also use betting activity data to identify patterns consistent with at-risk gambling behaviour and, where appropriate, proactively reach out to offer responsible gaming support.
To respond to your enquiries and complaints, resolve disputes relating to bets or transactions, and maintain a service history that allows our Indonesian-speaking support team to assist you efficiently — 24 hours a day, 7 days a week, including during Ramadhan, Idul Fitri, and Indonesian national public holidays.
To analyse aggregated, anonymised usage patterns and improve the Platform's features, performance, and user experience. Individual Member data used for this purpose is anonymised before analysis and is not linked back to identifiable individuals.
To send you promotional offers, bonus notifications, and relevant platform updates — but only where you have consented to receive such communications. You may unsubscribe from marketing emails at any time by following the unsubscribe link in any communication or by contacting our support team.
byd99 does not sell or rent your Personal Data to any third party. We disclose Personal Data only in the following circumstances:
We share your data with third-party service providers who process it on our behalf under binding data processing agreements that require them to maintain confidentiality and implement appropriate security measures. These processors include:
byd99 may disclose Personal Data to competent authorities, courts, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or binding regulatory request. We will, where legally permitted to do so, notify the affected Member before making such a disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or part of byd99's business assets, Member Personal Data may be transferred to the acquiring or successor entity, subject to the acquiring entity assuming obligations equivalent to those set out in this Policy. Members will be notified of any such transfer in advance.
byd99 uses cookies and similar technologies (collectively, "Cookies") on the Platform. This section explains what Cookies we use, why we use them, and how you can control them.
Cookies are small text files placed on your device by a website you visit. They allow the website to recognise your device, remember your preferences, maintain your login session, and collect technical data about how you use the Platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the Platform to function — maintain login sessions, secure authenticated requests, and prevent cross-site request forgery (CSRF). | Session / up to 24 hours |
| Security Cookies | Used by our fraud detection system to identify suspicious device behaviour, flag unusual login patterns, and detect multi-accounting attempts. | Up to 13 months |
| Performance Cookies | Anonymised analytics data used to understand how Members navigate the Platform and identify areas for performance improvement. No data is linked to individual Members. | Up to 13 months |
| Preference Cookies | Remember your display preferences, such as language settings and accepted terms versions, so you do not need to re-enter them on each visit. | Up to 12 months |
You can control and delete Cookies through your browser settings at any time. Please note that disabling Essential Cookies will prevent you from logging in to your byd99 account and using core Platform features. Disabling Security Cookies may result in additional identity verification checks being required at login. Disabling Performance or Preference Cookies has no impact on your ability to use the Platform.
byd99 does not use any third-party advertising cookies, social media tracking pixels, or behavioural targeting technologies on the Platform.
byd99 retains Personal Data for no longer than is necessary for the purposes for which it was collected or as required by applicable legal and regulatory obligations. The retention periods applicable to each data category are set out in the table in Section 3 above.
Where a Member requests account closure, byd99 will cease active use of their Personal Data within 30 days of closure, subject to the retention periods above. Data that must be retained for legal or regulatory reasons (for example, transaction records retained for AML compliance) will be stored in a restricted archive accessible only to compliance personnel and will not be used for any commercial purpose.
At the end of the applicable retention period, Personal Data is securely deleted or anonymised using industry-standard methods. Physical document copies, where applicable, are shredded using a certified destruction process.
byd99 implements a layered security framework to protect your Personal Data against unauthorised access, accidental loss, alteration, and disclosure. Our security measures include:
In the event of a data breach that is likely to result in risk to your rights and freedoms, byd99 will notify affected Members without undue delay and will take all reasonable steps to contain and remediate the breach.
As a byd99 Member, you have the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team at support@byd99.pro. We will respond within 30 calendar days of receiving a verified request.
To protect your privacy and security, byd99 will verify your identity before processing any data rights request. Identity verification may involve confirming your registered email address, phone number, or KYC status.
The byd99 Platform is strictly for adults aged 21 years and older. byd99 does not knowingly collect, process, or store Personal Data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform under any circumstances.
If byd99 becomes aware that Personal Data has been collected from an individual under the age of 21, that data will be deleted immediately, the associated account will be permanently closed, and any winnings accrued will be forfeited in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child has registered a byd99 account, please contact us immediately at support@byd99.pro. We take underage gambling extremely seriously and will act on such reports as an urgent priority.
byd99's primary server infrastructure is located within secure data centres. In certain circumstances — for example, where we use a cloud infrastructure provider or a KYC verification service with servers in another jurisdiction — your Personal Data may be transferred to and processed in a country outside Indonesia.
Whenever such transfers occur, byd99 ensures that appropriate safeguards are in place to protect your data, including:
By using the Platform, you acknowledge that your Personal Data may be transferred internationally as described above. If you have questions about a specific international transfer, please contact us using the details in Section 16.
The Platform may contain references to third-party services — for example, game content provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Pocket Games Soft. While byd99 carefully selects its software partners, each third-party provider operates under its own privacy policy, and byd99 is not responsible for the data practices of those providers.
Game content delivered through embedded iFrame or API integration may result in your device making a direct connection to the software provider's servers for the purpose of loading game assets. In such cases, the provider may collect technical data (such as your IP address) subject to their own privacy policy. We recommend reviewing the privacy policies of our software partners if you have concerns about data collected at the game level.
byd99 does not include any external social media widgets, advertising networks, or third-party tracking pixels on the Platform that would allow third parties to profile your browsing behaviour.
byd99 reserves the right to update this Privacy Policy at any time. When we make material changes — such as introducing a new category of data collection, a new purpose for processing, or a new third-party sharing arrangement — we will notify registered Members by email to their registered address at least 7 calendar days before the change takes effect.
For non-material changes (for example, corrections to wording, clarifications that do not alter the substance of the Policy, or updates to contact details), we will update the "Last Updated" date at the top of this page without advance notice.
Your continued use of the Platform following the effective date of any update constitutes acceptance of the revised Policy. The most current version of this Privacy Policy is always available at https://byd99.pro/privacy-policy. We recommend reviewing this page periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your Personal Data by byd99, please contact our Privacy & Data Protection team through any of the following channels:
For formal data rights requests (access, erasure, portability, rectification), please include the subject line DATA REQUEST — [Your Registered Email] in your communication. Our team will acknowledge your request within 5 business days and complete it within 30 calendar days.
Our native Indonesian-speaking support team is available 24 hours a day, 7 days a week — including during Ramadhan, Idul Fitri, Idul Adha, and all Indonesian national public holidays.
You now know exactly how byd99 handles your personal data. Join over 2 million Indonesian players and enjoy world-class sports betting, live casino, slot gacor, and togel — backed by industry-leading security and 24/7 Indonesian-speaking support. Adults only — 21+.